• 8.1. Sales of products via the Internet are ruled by Articles 50 and ff. and 64 et seq. of Legislative Decree 206/2005 (Consumer Code). The legislation provides the right to terminate the contract, guaranteeing the consumer the right to refund on the purchased product and obtain a refund incurred within 30 days of receipt of the product.
  • 8.2. The Customer may exercise the right of withdrawal by sending a written notice to be sent by e-mail indicating the reference (the eight-digit serial number given in the order confirmation).
  • 8.3. The right of refund, moreover, cannot be exercised by the Customer if the product is not intact, namely:
    - In the absence of the original item;
    - In the absence of elements of the product;
    - For damage to the product caused by customer.
  • 8.4 In case of BUNDLE, it is necessary to return the whole pack of products for full refund. We won't be able to refund if we don't get the whole pack back.