How to Buy
You can first create an account and start shopping by putting your choices into the cart. You could also place the order as a guest, but signing up first is better! You can enjoy several benefits by having an account:
- See all your orders and review your previous purchases.
- Receive notifications about new releases or restocks of products.
- Securely save your credit card data for faster checkout.
- Easily manage your details, preferences, email address and the status of your orders.
I am already a customer of yours, how can I place an order?
Simply log into your account and start picking your favorites.
I forgot my password. What should I do?
If you have forgotten your password, you can change it here by clicking on "Forgot your password?" button and follow the simple steps to change it. An email confirmation will be required for safety reason. Also for security reasons, we inform you that we do not send the new password by email.
Can I place an order by phone?
It is not possible to place an order by phone but there is a Live Chat to interact directly with our Customer Care and get further help before placing your order.
How do I know if an item is not available?
If the products are not available or a specific size, this is shown graphically on the product page itself. If the product you want to buy is not available, you will be able to Indicate you email and you will get the notification on your email if the product is back in stock.
You will receive a payment confirmation email and the purchase invoice. If you have any issue in processing your payment, or if you are not sure whether your payment was successful or not please write us at firstname.lastname@example.org
If your order status is not already Shipped, you may be able to ask us to cancel an item or the entire order. Please email your request to email@example.com
Does La Passione have Sale Points where you can see the products?
We currently sell our products only on our website. Sign up for our newsletter to keep updated on any news, we never know what the future brings.
We are a shop. Can we buy your products for resale? Do you have special conditions for us?
Our company currently sells its products only on our website. We are however happy to consider any requests of this kind devoted to commercial transactions, depending on the geographical area and the type of store. Please submit such requests via email to firstname.lastname@example.org
Can I request a customization of any of your products?
Unfortunately not for the moment. The customization of clothing either in design, sizes or features is not available for now.